Subscription group: Search contacts across subscriptions

The “subscription group” feature allows you to share the company directory across several subscriptions and thus search contacts in all of the subscriptions that belong to the same group. To use the feature, at least two subscriptions of the Professional and/or Education price plan have to be grouped, and the company directory needs to be activated.

If you want to allow your users to search contacts across several subscriptions , please proceed as follows:

1. Log into your Threema Work admin account.
2. Activate the company directory in the subscriptions you want to group: navigate to “User management > Settings” and check the box next to “Activate company directory.”
3. In the “Subscriptions” overview, tap on the “Create new subscription group” button.
4. Define a name for your subscription group.
5. Drag and drop the required subscriptions into the subscription group.

If the company directory should not be available in the app for certain users, adjust the corresponding configuration setting in the app configuration in the management cockpit as described here under “Company directory.”

Good to know: contacts that have been found and added to the local address book via the company directory are labeled with two blue dots as an internal contact.