The tilde character (~) in front of a contact name indicates that the name displayed is a nickname (e.g. “~Bob”). A user can choose any nickname, and it might not correspond to the actual name of said user (e.g. “Robert Smith”).
In the following cases, the tilde is not displayed:
- You define the first and last name of users using your administrator privileges (via configuration settings or in the contact list that you provide through the management cockpit).
- Contact synchronization is enabled, and the ID matches an email address and/or telephone number of a contact stored in the local address book. In this case, the contact list will show the name stored in the local address book instead of the nickname.
- The user entered the name manually in the contact details in the app. In this case, the contact’s name is displayed, not the nickname.
