Back to overview

Why are some IDs grayed out or struck through?

Inactive IDs Are Grayed Out

If a Threema ID doesn’t connect to the server for more than three months, the ID is considered inactive and will be grayed out. If the inactive ID connects to the server again, it will no longer be grayed out (after up to 24 hours). In “Settings > Appearance,” there’s a setting to hide inactive IDs.

Revoked IDs Are Struck Through

A Threema ID that has been permanently deleted is struck through and considered invalid.

Follow us

Threema

Made in Switzerland © 2025 Threema GmbH.