Threema for Emergency Services and Other Rescue Forces

Secure Communication for Moments that Don’t Allow for Mistakes

Logo ARS Alpine Rettung Schweiz
Logo Spital Thun
Logo of the DLRG local group Bargteheide e.V.
Logo Spitex24
Kantonsspital Winterthur logo
Logo ARS Alpine Rettung Schweiz
Logo Spital Thun
Logo of the DLRG local group Bargteheide e.V.
Logo Spitex24
Kantonsspital Winterthur logo

More than 8,000 organizations and over 12 million people worldwide trust Threema for secure communication.

Can you afford to waste 15% of your response time on organizational issues?

When every second counts, communication cannot be an obstacle. Threema Work combines alerting and incident management in a secure channel.

In situations where seconds can save lives, communication is not just a technical detail – it’s a matter of life and death. However, radios, pagers, and insecure messengers can fragment your focus. Threema Work eliminates this distraction. 

Emergency services need a rapidly available, data protection–compliant communication solution that bundles alerts, operational commands, and organization in a secure channel. So you can focus fully on what matters: saving lives.

Professional, flexible communication solution with proven security architecture

Self-hosting solution for complete data sovereignty and control

How long did it take you to read this far?

Even if you were quick, in an emergency situation,

two minutes already account for 10–15% of your response time.

Of the usual 15 minutes between the alert and arrival, organizational tasks often consume valuable time. Threema Work puts a stop to this. With immediate alerts and structured real-time communication, you can regain those crucial minutes.

For the only thing that matters: more time for on-site assistance.

Threema secures your communication at all levels:

Alerts Directly from Control Centers and Dispatch Systems

Many emergency services already use proven systems to receive, plan, and document emergencies and missions. Interfaces and Threema Gateway allow alerts to be sent directly from these systems to designated recipients without having to open an additional application. Deployment orders, routes, feedback, and status information are sent via a secure channel to the smartphones of emergency service personnel, who can then confirm and process them.

Coordination of Teams and Schedules

Threema supports emergency services with more than just operational communication; it also helps with the daily planning and coordination of teams. Using group and broadcast messages, you can send duty rosters, shift requests, and training announcements directly to your employees. Integrated polls make it easier to organize schedules by quickly checking availability and making decisions transparent.

Collaboration Across Organizational Boundaries

Fire departments, rescue services, police departments, mountain rescue teams, hospitals, and other emergency organizations rely on close collaboration. With Threema, you can coordinate operations across organizations without having to resort to insecure, private messaging apps or email chains. End-to-end encrypted, data protection–compliant chats enable collaboration with partner organizations and external specialists while keeping track of who has access to which information.

Data Protection–Compliant Communication with Volunteers

In volunteer-based organizations, such as fire departments and first aid services, many members use their personal smartphones for emergency communication. With Threema, these devices can be used without disclosing personal phone numbers, creating profiles, or collecting metadata. This allows organizations to create individual and group chats to organize their members and first responders and coordinate availability via polls. If necessary, information can also be sent to several people at once via broadcast messages. In all cases, the digital privacy of volunteers is protected.

Proven Operational Solution with sureVIVE

The company sureVIVE operates “Momentum PRO,” a professional alerting and deployment platform that uses Threema Work to take operational communication to a new level. Alerts, situation updates, images, video streams, and locations are end-to-end encrypted and sent in real time to the people who need them. Emergency services, first responders, and special teams can see all relevant information at a glance, confirm their availability, and immediately send feedback to the operations center. This shortens response times, clarifies missions, and prevents errors caused by parallel channels.

Whether as SaaS or self-hosted, Threema offers the ideal solution for ensuring secure and protected communication.

Core

3.00

monthly, per user

Professional

5.00

monthly, per user

OnPrem

Custom

Benefits

  • Legal certainty through comprehensive GDPR compliance

  • Consistent end-to-end encryption for comprehensive protection of sensitive data

  • Zero-knowledge architecture for highest security requirements

Threema supports emergency services before, during, and after missions.

Hospital STS AG – Rescue Service

Separation between professional and personal communication.

Swiss Alpine Rescue

A Quantum Leap in Mission Communication Thanks to Threema Work.

DLRG Bargteheide

Promoting Volunteer Work with Modern and Structured Communication.

Are you looking for a secure communication solution for exchanging information – as a central channel or as a supplementary, backup solution?

CONTACT US:

Follow us

Threema

Made in Switzerland © 2026 Threema GmbH.