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Define backup options

Threema Work offers several backup options that differ in various respects:

- ID export Data Backup System Backup Threema Safe

Configuration Setting

th_disable_id_export

th_disable_data_backups

th_disable_system_backups

OS

Android, iOS

Android

iOS

Android, iOS

Threema ID

Chats, including media files

Contacts, group memberships, and app settings

Can be managed by admins

With external MDM system

With external MDM system

Can be created by users

Storage location

File or email

File

iTunes or iCloud

Threema / Custom server

Storage duration

Custom

Custom

Custom

180 days / Custom

By default, all backup options are available. Use configuration settings to restrict some or completely disable all backup options:

Don’t allow any kind of backup

To prevent your users from creating any kind of backup, use th_disable_backups. (This configuration setting overrides all configuration settings listed below.)

Prevent ID exports

To prevent your users from exporting their Threema ID, set the parameter th_disable_id_export totrue.

Prevent data backups (Android)

In Threema Work for Android, users can create data backups. To prevent this, set the configuration setting th_disable_data_backups, to true.

Prevent inclusion in OS backups (iOS)

iTunes backups can include Threema data. Set th_disable_data_backups to true to exclude Threema data from OS backups. Due to a restriction on iOS’ part, it’s not possible to distinguish between iTunes and iCloud backups.

Threema Safe

Set the configuration setting th_safe_enable to false to prevent users from creating Threema Safe backups. To learn more about the configuration of Threema Safe using configuration settings, please refer to this Help article.

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