Walkthrough: Adjusting the contact list

Threema Work users’ contact lists can be managed as follows:

Mark internal contacts

The colored dots next to a contact indicate the verification level. Users of the same subscription and added external contacts can be marked with the blue verification level. Navigate to “User management > Settings > Mark internal contacts” to (de)activate the blue verification level.

Automatically display new users in the app contact list

Newly added users can be displayed by default in the app contact list of all users by checking the box under “User management > Settings > Automatically display new users in the app contact list.”

For users and contacts, you can see whether they are part of the app contact list by checking the “In contact list” column. You can find this information in the overview of the user management and in the detail view of a user or contact in the “User details” section. Once added, you can no longer remove an external contact from the app contact list.

Corporate directory

For large organizations comprising of several hundred or even thousands of members, making all contacts available (s. above) inevitably leads to an overwhelmingly long contact list. Here’s where the “corporate directory” comes into play. It allows users to quickly look up other members of the same organization or subscription group right in the app. Add to that the ability to query all members of a given department using tags (and the wildcard search).

Setting up the “company directory” is simple and straightforward; please refer to the dedicated step-by-step guide for details.

Good to know: If the company directory is active but should not be available in the app to certain users, set the “th_disable_work_directory” configuration setting in the app configuration to “On” and “true” for these users. This way, they won’t be able to access the company directory.

Restrict communication to internal contacts (Closed user group)

Using the following configuration settings, users of a subscription can only communicate with other users of the same subscription or with contacts that were added manually in the management cockpit (see “Make contacts available” above). The communication with external contacts is disabled.