Contact list in the app
It can take up to 24 hours until new users are visible or contact changes become effective in the app’s contact list. However, the synchronization can be forced manually in the app by pulling down the contact list.
Contact list in the management cockpit
The management cockpit and Threema’s directory server sync once per hour. Therefore, it can take up to one hour until new users are visible in the management cockpit’s “Contacts”.
