Five years ago today, on May 15, 2021, WhatsApp’s controversial new privacy policy came into effect. The update sparked global criticism and raised public awareness of the economic incentives behind data-driven online platforms. With users spending more time online, ever-growing volumes of data, and powerful new AI systems, the concerns raised back then are now even more justified than in 2021.
With the end of the EU–US and Swiss–US Privacy Shield agreements in 2020, the transfer of personal data from Switzerland and the European Union to the US has lost an important legal basis. A year later, many companies are still unsure to which extent their data on US servers is adequately protected from third-party access. Find out which regulations apply for data transmission to the US right now and which measures help you to reach privacy-compliant communication in your company.
Instant messaging has become an important part of business communications. Excellent availability, unmatched ease of use, and short response times are just a few of its numerous benefits. There is, however, one major challenge for companies: choosing the right service.