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Switching to or from Threema Work

One of the advantages of Threema Work is the possibility to strictly separate personal and professional communication. We recommend existing Threema users to create a new ID for Threema Work, just like activating a new business phone number. Good to know: both apps can be used simultaneously, without any influence on the personal ID.

Using personal Threema IDs in Threema Work

Transfering the personal Threema ID to Threema Work is not possible.

Using Threema Work IDs in the consumer app

If a user wants to use their existing Threema Work ID in Threema after leaving the company, the administrator must first delete the user and allow the personal use of the ID during the process. Only then can the user move their ID from Threema Work to the private Threema using Threema Safe or an ID export.

Important

  • The same ID cannot be used in two apps simultaneously.
  • Chat contents will not be transferred when switching from one app to the other.

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