Secure Messaging, Even if a Phone Is Lost

DualLock adds an extra layer of security to Threema OnPrem, reliably blocking access to sensitive chat data even if a device falls into the wrong hands.

Device Loss Is Inevitable

Instant messaging has become an essential part of everyday business operations.
 Employees expect fast, mobile communication – especially in hybrid work environments.

But leadership and IT face critical questions:

  • What happens if a device is lost or stolen?

  • Can former employees still access business data?

  • How do we manage shadow IT?

  • How do we enforce security policies on private devices?

In BYOD and distributed work scenarios, every uncontrolled access point can compromise sensitive corporate data.

DualLock: Two Keys and Zero Compromise

Starting in April 2026, Threema will introduce DualLock for Threema OnPrem, which adds server-side control to the existing local encryption.

How DualLock Works

Messages remain locally encrypted on the device.

A second encryption key is securely stored on the server.

Each time the app is opened, the server key is automatically verified.

If the server key is revoked or if there is no server connection, access is blocked immediately.

The result: the app cannot be opened on the blocked device, chats are no longer visible, and no more data is exposed.

Security that Extends Beyond the Device

DualLock gives organizations:

  • Immediate access revocation in case of device loss

  • Remote enforcement of security policies

  • Secure offboarding of employees

  • Risk reduction in BYOD environments

  • Stronger compliance posture

The result is a unique security model that combines client-side data storage with server-side administrative control – balancing privacy with governance.

More than 8,000 organizations and over 12 million people worldwide trust Threema for secure communication.

Use Cases

DualLock is particularly relevant for:

Critical infrastructure operators

Government institutions and ministries

Companies operating under strict compliance requirements

Organizations with BYOD strategies

Protect Your Communication – Even in the Worst Case

DualLock will be available for Threema OnPrem starting in April 2026.

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