Surgeon in medical clothing in a hospital using a smartphone for communication.

Secure Communication in Healthcare

Protect sensitive patient data and optimize collaboration in the medical field with our GDPR-compliant messenger.

More than 8,000 organizations and over 12 million people worldwide trust Threema for secure communication.

Data Protection and Compliance in Medical Communication

Communication in healthcare poses special requirements for data protection and security. Every day, highly sensitive patient data is exchanged, while strict regulatory requirements must be met. Conventional communication methods quickly reach their limits here.

Lack of Compliance with Data Protection

Medical facilities must ensure the exchange of sensitive patient data according to GDPR and industry-specific regulations.

Insufficient Security of Conventional Messengers

Standard messaging services do not meet the strict requirements of healthcare for data protection and confidentiality.

Inefficient Communication Processes

Loss of time and information gaps due to inconsistent communication channels endanger patient care.

In the healthcare sector, fast and reliable communication is critical

If relevant information is transmitted too late, it delays coordination among medical staff and prevents the immediate initiation of necessary treatments. This results in the inefficient use of resources, unnecessary wait times, and an increased risk for patients.

To save lives and optimize treatment processes, communication solutions are needed that deliver information securely, quickly, and efficiently.

Download the compact overview with all information on Threema for Healthcare as a PDF.

Medical professional looking through a window at the operating room.

The Privacy-Compliant Messenger for Medical Facilities

Threema Work is a tailored communication solution that specifically meets the high security requirements of healthcare.

  • End-to-end encryption of all messages, calls, and media files

  • No phone number or email address required

  • Central management cockpit for easy administration and configuration

  • Self-hosted option with Threema OnPrem for highest security requirements

  • Swiss quality and GDPR compliance

Effective Data Protection for Sensitive Patient Data

Medical facilities must ensure the secure and compliant exchange of highly sensitive patient data. With Threema, patient information, findings, and internal coordination remain confidential and are transmitted in compliance with legal requirements. Data exchange is consistently end-to-end encrypted and takes place via highly secure, ISO 27001–certified data centers in Switzerland.

Optimized Communication Processes for Better Patient Care

Accelerate decision-making processes and improve coordination between doctors, nursing staff, and administration. With group chats, voice messages, and the secure exchange of medical documents, Threema Work ensures smooth communication processes. The possibility of integration into existing systems via Threema Gateway allows the automation of recurring processes, such as appointment notifications or lab results.

Threema can be integrated with all common hospital and patient information systems (HIS/PIS) via an API. The solution adapts to an institution’s specific conditions and workflows.

Maximum Data Sovereignty

Threema OnPrem is the self-hosted version of Threema Work and provides maximum data control and the highest level of confidentiality for corporate communication. In addition, the whitelabeling option allows healthcare providers to set up their own customized communication solution “powered by Threema.”

Full Compliance and Legal Certainty

With Threema Work, you meet all regulatory requirements for data protection in healthcare. Threema Work is GDPR-compliant and meets the highest security standards, confirmed by regular external audits. With detailed logging possibilities and the option for a closed communication environment, you create a legally secure basis for the digital exchange of sensitive medical information.

Reliable Communication During Crises

Threema’s messaging service remains operational even in the event of IT system failures, cyberattacks, or disruptions in hospital software, ensuring uninterrupted communication and patient care. With its integrated broadcast tool, Threema also offers the necessary features to reach the entire staff or individual care teams quickly, easily, and in a targeted manner. This can be of great importance, especially in emergencies and crises.

Test Threema Work Now for Free

30 days, 30 users. No automatic renewal. No payment information required.

Proven Solution for Leading Players in Healthcare

Hospitals, surgeries, and other medical facilities trust our solutions to protect the daily exchange of sensitive information while increasing the efficiency of their teams.

Medical institutions trust Threema Work:
Children's Hospital Third Order Passau logo

Core

3.00

monthly, per user

Professional

5.00

monthly, per user

Benefits

  • Legal certainty through GDPR compliance

  • Consistent end-to-end encryption for comprehensive protection of sensitive data

  • Zero-knowledge architecture for highest security requirements

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